Thank you for choosing Nom Noms Cookie Co for your delicious cookie needs! We strive to provide you with the best customer experience, including fast and reliable shipping services. Please review our shipping policy below to understand how we handle shipping and related charges.

1. Shipping Options and Rates: We offer both standard and expedited shipping options for your convenience. The shipping rates are calculated based on the weight, size, and destination of the package. During the checkout process, you will be able to select your preferred shipping method and view the associated costs.

First Class Shipping

One item: $6.00; Each additional item: $6.00

Priority Shipping

One item: $18.00; Each additional item: $0.00

1. Free Shipping Eligibility: We offer free shipping on all orders that meet or exceed a minimum purchase amount of $40 (excluding taxes and discounts). To take advantage of this offer, simply ensure that your order total (after any applicable discounts) reaches the required amount. Orders that do not meet the minimum purchase requirement will be subject to standard shipping charges.
2. Order Processing Time: We strive to process and ship all orders as quickly as possible. Typically, orders are processed within 1-2 business days from the time of purchase. However, during peak seasons or promotional periods, processing times may be slightly longer. Please note that order processing time is separate from shipping time.
3. Shipping Time: The estimated shipping time will depend on the shipping method selected during checkout and the destination of your package. Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to track the progress of your shipment.
   • First Class Shipping: This option generally takes between 3-7 business days for delivery within the contiguous United States. Please allow additional time for shipments to Alaska, Hawaii, and international destinations.
   • Priority Shipping: If you need your cookies in a hurry, we offer priority shipping options such as 2-Day or Overnight delivery. The exact delivery time will be provided during the checkout process.
4. International Shipping: Nom Noms Cookie Co is delighted to offer international shipping to select countries. International shipping rates and delivery times may vary depending on the destination. Please note that the recipient is responsible for any applicable customs duties, taxes, or fees imposed by the destination country.
5. Order Tracking: Once your order has been shipped, you will receive an email notification containing a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or the shipping carrier’s website.
6. Order Modifications and Cancellations: To make any modifications or cancellations to your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be modified or canceled.
7. Lost or Damaged Packages: In the unfortunate event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution for you.

If you have any further questions or require assistance regarding our shipping policy, please don’t hesitate to contact our friendly customer support team. We are here to help!

Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version of the policy available on our website for any updates or modifications.